What is Quality?
“The common element of the Business definitions is that the quality of a product or service refers to the perception of the degree to which the product or service meets the customer’s expectations”. (Wikipedia)
Quality in Business, Engineering and Manufacturing has a pragmatic interpretation as the noninferiority or superiority of something. (Wikipedia)
ISO9000: “Degree to which a set of inherent characteristics fulfils requirements.” The standard defines requirement as need or expectation. (Wikipedia)
In short “Quality” equates to strength, reliability, confidence and PROFITABILITY. (QSafe Solutions)
With an ISO 9001:2008 certified quality management system:
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Your business functions in a disciplined way:
- You have consistent, repeatable processes and a common, understood system.
- You have fewer problems with failures in service or product quality;
- Your people understand what to do, and how it is to be done.
- You have more or better business, because you can sell to new markets and having the endorsement distinguishes you in the marketplace.
- You know more quickly if things are going wrong, and where you stop spending money or wasting time on the same old problems – many problems have been resolved permanently.
- If another crops up, you have inner resources and skills to identify & resolve it faster.
- Better management control and reporting – you know how your business is doing.
QSafe Solutions can develop and implement the following:
- ISO 9001:2008 compliant Quality Management System to meet your individual needs
- Policy Documents
- Procedures and Work Instruction
- All types of Forms
- Quality Objectives and Tasks
- Audit and Management Schedules
QSafe Solutions provide the following Services:
- Business and Quality Systems Audits
- Preparation for Quality Audits and Certification
- Quality Health checks
- Tailored advice to Management and Staff
- Quality Systems Training
- Auditing Training
